Policy Overview
Cancellation, Refund and Replacement Policy
All goods sold on the website are final. Order can not be canceled, and goods can not be returned or exchanged. They can only be replaced with the same item in cases of defective product received.
Key timeline
2 HoursOrder cancellation window
48 HoursReplacement issue reporting window
All goods sold on the website are final.
Order can not be canceled, and goods can not be returned or exchanged.
Products can only be replaced with the same item in cases of defective product received.
Manufacturer Note
All products sold by www.ampkart.com are from reputed Manufacturers.
All Warranty / Guarantee is directly provided by respective Manufacturers or OEMs.
Cancellation
Cancellation of Order
- Order cancellation at ampkart.com is allowed within 2 hours of placing the order.
- Send an email to info@ampkart.com with your order number to ask for cancel and refund of the order.
- Orders once placed on ampkart.com are final and can not be canceled after 2 hours for any reason.
- Management reserves the right to cancel the order based on stock availability and any other reason management deems fit.
Replacement
Replacing Defective Item
- If an ordered product is not in good condition, defective, damaged, tampered, or different from what was ordered, the item can be returned in its original condition with original packaging, bill, price tag intact, warranty cards, user manual, and accessories.
- Email us at info@ampkart.com along with your order number to raise the replacement request.
- When the returned products reach us and get approved, we will replace the defective products with fresh products.
- The exchange of the product will completely depend on stock availability, and in cases where the exchange is not possible, we will refund you the item amount.
- All replacement requests must be informed within 48 hours of receipt of goods; otherwise we will not be liable for replacement.
Returns
Returning / Exchanging an Item
- All sales on ampkart.com are final, and goods can not be returned or exchanged.
- We do not offer a Return or Exchange Policy.
- All replacements must be informed within 48 hours of receipt of goods; otherwise we will not be liable for Replacement.
Contact
Contact Support
Need cancellation or replacement help?
For cancellation within the allowed window or defective item reporting, email your order number and issue details to our support team.
Email: info@ampkart.com
Phone: +91 7439 448 917
Address: Shop #258, 22 Rabindra Sarani, Ground Floor, Kolkata-700073